Our services make it easier for your customers and your colleagues to contact you. Your callers will avoid waiting in telephone queues and know exactly when you will call back. With Telew your organisation also gets a powerful management and planning utility for incoming calls. Further more, you reduce the risk of missing important calls.
Our services are web based, exchange independent and suit both small and large organisations. Don't hesitate to contact us for further information.
The TeleQ family: Callback - Scheduled, planned and time specified callbacks Push – Competency controlled "On Call" service that gives you freedom Duo – Your customer chooses whether they want to wait in a queue or receive a callback at a scheduled time Picker – Advanced telephone queue allowing you to work from anywhere
Choice – Allows your customers to connect themselves to the correct department
CallControl
Too many calls, at inappopriate times? Now you don't need to reject a call or send them to voicemail. Install CallControl on your Smart Phone and offer your caller an agreed callback time that suits you.
